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Rosemead Surgery

Rosemead Surgery

8a Ray Park Avenue
Tel: 01628 622023
Out of Hours: 111

The following articles were previously shown on our "News" page.




Goodbye and good luck to Dr Inna Georgieva - and welcome to Dr Ellie Harrison and Dr Tanzi Aslam ( posted on Aug 24, 2018 )


As a training practice, we are always sorry to see our Registrars leave to continue their training at another practice. We have just said goodbye to Dr Georgieva, who has made such a positive contribution to our surgery. We wish her well in her final year, before qualifying as a GP next August. 


We would now like to welcome Dr Eleanor Harrison and Dr Tanzila Aslam to Rosemead. 


Dr Harrison will be with us for a 6 month placement, and Dr Aslam will be with us for a year. I am sure that you will see them both around the surgery; please do book in with them in the usual way via reception.






NHS commissioners launch online survey as part of the big conversation around urgent care ( posted on Jul 17, 2018 ) 


NHS East Berkshire Clinical Commissioning Group (CCG) launches an online survey as part of its drive to engage with local people about what matters to them when they require urgent care.  The survey will run from 10 July – 6 August. 


Urgent care services are for people who have an injury or illness that needs attention the same day, but it is not life-threatening or life changing. These services are currently provided by a number of health professionals, including GPs, nurses, paramedics, pharmacists and others.


The CCG has had a busy few weeks talking to over 280 local people at meetings, online via two ‘Cover It Live’ sessions and by visiting local community groups.


These early conversations are designed to ensure that patients and local residents are involved from the beginning in influencing how services should be developed.


The survey launches the second phase of the ‘Big conversation’ around urgent care.  The survey has been designed to give local people an idea of some of the things we have heard already and test their views.


The survey can be accessed by using the following link:



The insights from these conversations and the survey will inform what services could look like in the future.


Dr Adrian Hayter, Locality Lead for Windsor, Ascot & Maidenhead, said: “It’s really important for local people to be part of this journey to help us transform the future of urgent care in East Berkshire.  We need local people to share their experiences and tell us what matters to them when they have an urgent care need.


He added: “I would like to reassure the people of East Berkshire that their feedback will be taken into account in developing options for the future.  If we need to proceed to a formal consultation stage before making any changes, we will do so later in the autumn.”


More information can be found on the East Berkshire CCG website: https://www.eastberkshireccg.nhs.uk/our-work/transforming-urgent-care-services/



Welcome to Dr Inna Georgieva ( posted on Feb 14, 2018 )

We are delighted to welcome Dr Inna Georgieva, who is an ST2 Registrar on a 6 month placement with us. She graduated from Warwick in 2014 and has completed placements in Medicine, A&E and Psychiatry. Dr Georgieva lived in Germany for 12 years, and speaks the language fluently. Please book in at reception to make an appointment to see her.




Message from Chair of CCG regarding recent media interest in cancelled operations ( posted on Jan 5, 2018 )


You may have read in the national press that the situation in hospitals - especially in A&E departments - is very challenging.  We have received notification from Frimley Trust (Frimley, Wexham Park and Heatherwood Hospitals) that they have taken the decision not to cancel planned surgery and outpatient appointments at this point in time.  

We would encourage you to:

  1. Use reliable online resources for advice as a first option (e.g.) www.nhs.uk
  2. Seek telephone advice from NHS 111
  3. Visit your local pharmacist for medication advice and advice on minor illnesses
  4. Contact your surgery for telephone help and advice where required.
  5. Make use of extended hours services available in the hubs and clusters, and in the Walk-In-Centres

Adrian Hayter, Chair, Windsor, Ascot and Maidenhead CCG

Jim O'Donnell, Chair, Slough CCG

William Tong, Chair, Bracknell and Ascot CCG




Measles outbreak near Thames Valley ( posted on Oct 31, 2017 )


The surgery has received notification from Public Health England (PHE) that since 1 September 2017, 41 measles cases have been notified to PHE from a neighbouring region to Thames Valley. This includes eighteen confirmed, twelve probable and 11 possible cases. 

Whilst most people will fully recover, some patients will suffer from nasty side effects, and 1 in 5000 will die from measles. We therefore strongly recommend that you protect your children, and ensure that they receive their MMR vaccination at the correct time. 



Welcome to Dr Alexa Zhang ( posted on Aug 23, 2017 )

We would like to warmly welcome Dr Alexa Zhang to the surgery. Dr Zhang is a Foundation Year 2 doctor, who will be with us for a 4 month placement, learning about primary care and how a GP surgery works. 

She is a fully qualified doctor who will see patients independently, whilst supported by her GP Trainer, Dr Hettiaratchi, and the other GP's.

Please book your appointment with Dr Zhang via reception in the usual manner. 

August 2017. 



Highways works affecting vicinity 21st - 31st October 2017 ( posted on Oct 18, 2017 )

Highways works are being undertaken in the vicinity of A4 Maidenhead Bridge roundabout, with the closure of A4 Bridge Road and A4094 Ray Mead Road. Diversions will be in place. The works are necessary to provide pedestrian crossing facilities and improve the overall safety at the junctions. The works will involve excavation, kerbing, line marking and the installation of high friction surfacing. 

These works are part of the Council's on-going highway improvement works programme, and RBWM request your patience and co-operation to ensure that the contractor is able to complete the works as quickly as possible and with the minimum inconvenience. 

Please leave sufficient time to get to your appointment on time.

Thank you.



Welcome to Nurse Debs Roberts ( posted on Sep 26, 2017 ) 

We are delighted to welcome nurse Debs Roberts to the surgery. Debs completed her nursing degree in 1994 at Oxford Brooks University. She has experience in Acute Medicine, Surgery, Oncology, Respiratory Medicine, A&E and Medical Assessment Units in Oxford, Poole and Wycombe as a senior nurse, before joining Cookham Medical Centre (where she continues to work) in 2002 as a Practice Nurse. There she developed her skills and knowledge in Respiratory and Diabetes Care. 

Outside of work, Debs is married with 2 children, and she enjoys singing in a choir, keep fit and stage & hospitality management for music festivals.

Debs will be working with us on a Thursday - please book in at reception in the normal way.



Goodbye and Good Luck to Dr Hardev Dhamu and Dr Sheraz Yasin ( posted on Jul 31, 2017 )


We would like to say goodbye and the very best of luck to both Dr Hardev Dhamu and Dr Sheraz Yasin, who have completed their training rotation with us here at Rosemead. Dr Dhamu is now heading off to another surgery in Buckinghamshire to complete his GP training, and Dr Yasin is heading to the A&E department at Wexham Park Hospital for the next stage in his training to become a GP.

Both doctors proved themselves to be popular with our patients, showing a caring and professional attitude at all times, and we know that they will both make fine GP's upon completion of their training.

We wish them both the very best in their continuing education and in their future career in primary care. 

Lynva Adams-Dean

Practice Manager

31st July 2017


Clinical correspondence error (posted on July 3, 2017


You may have read in the media this past week that hundreds of thousands of pieces of clinical correspondence have not been passed on to the relevant GP practice, affecting approximately 2,000 patients.

This issue has been created by the failings of a third-party contractor, NHS Shared Business Services, contracted by the NHS, that has failed practices and patients.

As a practice we are working with the relevant authorities to ensure none of our patients are impacted by the problems – and it has been confirmed by the National Audit Office that no patients have been put at risk.

Please note that if you have been affected personally, we will get in touch with you accordingly. If you do not hear from us, please be assured that this incident has not affected you. 

Lynva Adams-Dean

Practice Manager




GP average earnings 2015/ 16 ( posted on Mar 20, 2017 )


All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients.


The mean earnings of all GPs at Rosemead in the last financial year amounted to £47,599 before tax and National Insurance.


This is for one full time GP, two part time GPs and two locum GPs who worked in the practice for more than six months.



Welcoming Dr Hardev Dhamu, Trainee Registrar ( posted on Mar 1, 2017 )


We are delighted to welcome Dr Hardev Dhamu to the surgery on a 6 month trainee placement. Please see a short biography below. Please book in with Dr Dhamu at reception in the usual way.


"Dr Dhamu graduated from Barts and the London Medical School in 2013, and joined the surgery as part of his GP training as a registrar for a period of 6 months. He studied an intercalated BSc in Sports and Exercise Medicine, as has a keen interest in sport-related injuries. In university, he competed in national weightlifting competitions, and still regularly maintains his proficiencies since graduating. He hopes to become more involved in sports medicine in the future."



Letter from the CEO of LMC to the PM regarding proposed 24/7 access ( posted on Jan 16, 2017 )


Please see below a copy of a letter sent on 15/01/2017 to all national newspapers and Theresa May from Paul Roblin, Chief Executive Officer of Bucks Berks & Oxon Local Medical Committee. 


"As secretary of Berkshire LMC, I was dismayed to see what Theresa May (MP for Maidenhead) and her Downing Street team have recently said about the GPs that this LMC represents. My overriding conclusion is that they are using GPs as scapegoats, instead of taking responsiblity for the crisis in the NHS.

A year of GP  care in England costs the government on average £142/year (about the same as one hospital out-patient appointment) and each patient now consults their GP 6 times a year on average. This represents phenomenal value for money but is delivered at a cost. The role of being a GP is now so stressful that no one wants to do the job. There exists the very real prospect that the whole GP system will collapse in the near future and with this the NHS.

Resources currently provided by government are insufficient to cover a good routine and emergency GP service over 5 days a week, yet Mrs May wants to extend such a service to seven days when evidence from pilots shows the take up is low. The oft quoted reason (rarely challenged by journalists) is that it was promised in the conservative manifesto. How can we tolerate a manifesto commitment which would represent poor value for money? Doctors are expected to follow evidence based medicine so could our politicians set an example and practice evidence based politics?

The current crisis in the health service extends well beyond A&Es, with all parts of the NHS, including GP surgeries, working as hard as they possibly and safely can to keep up with demand. Much of the pressure on A&E has nothing to do with general practice. Life expectancy has risen so much that the NHS now has to deal with vastly more problems of being old with multiple chronic diseases compared to when I first became a doctor 40 years ago. Patients are facing delays in being admitted to hospital because of a chronic shortage of beds, as well as delays in discharging elderly patients due to a funding crisis in community and social care.

This is not the time to deflect blame or scapegoat overstretched GP services, when the fundamental cause of this crisis is that funding is not keeping up with demand. This is evidenced by the fact the UK spends less on health and has fewer doctors and beds per head than other leading countries, as highlighted by the head of NHS England, Simon Stevens, only this week. Rather than trying to shamelessly shift the blame onto GPs (and the CEO of NHS England), the government should take responsibility for a crisis of its own making and outline an emergency plan to get to grips with the underlying cause, which is the chronic under-resourcing of the NHS and social care."

Dr Paul Roblin





Goodbye and Good Luck to Dr Carl Frampton ( posted on Dec 6, 2016 )


Following his year-long placement with us, we are sad to say goodbye to Dr Carl Frampton who left us on Monday 5th December to head off to his next placement. Dr Frampton has been a great asset to the practice, and has progressed well during his time with us. We will all miss him, and wish him the very best of luck in the next chapter of his life and medical career.



Matthew Hand - Physician's Associate ( posted on Dec 6, 2016 )


We are delighted to welcome Matt to the surgery as our Physician's Associate (PA). He is with us for 12 months and will be in the surgery every Tuesday; he is currently sitting in with the GP's and learning about general practice, but in time will be carrying out his own observed consultations with one of the GP's present. 


This role is new to the NHS and PA's work under the supervision of the GP but carrying out the same duties that would be expected of a GP. This is a Post-Graduate medical course for anyone who has already attained a medical background degree. Matt himself has a MSc in Reproductive Medicine and a Biomedical background. Jeremy Hunt has stated that he wants 1000 PA's working by 2020, and we are delighted to host Matt here for the next year. 



Rear car park - for STAFF ONLY as from 9/11/16 ( posted on Nov 8, 2016 )


Following a collision and several "near misses" in the rear car park with cars being parked inconsiderately and obstructing others, the GP Partners - with the support of the Patient Participation Group - have made the decision that the rear car park is FOR STAFF ONLY. 


The front car park will be for disabled users, and for drop off only. There is plenty of parking on Ray Park Avenue/  Ray Park Road, and those with valid blue badge are able to park on the single yellow line immediately outside the surgery.


Whilst we appreciate that this will take some getting used to, we need to take the safety of people and their cars seriously. It would only be a matter of time before a serious incident happens. 


We thank you for your co-operation with this regard.


Flu Clinic - Saturday 12th November ( posted on Nov 8, 2016 ) 


It is that time of year again...... We are holding a bespoke Flu Clinic on the following date:


Saturday 12th November 10.30am - 12.30pm


If you have received a text asking you to book in, please call Reception to make your appointment. Please note that appointments are made in time order. 


We are aware that patients are being offered their Flu vaccine in some High Street pharmacies. Whilst where you have your vaccination is totally your choice, we would kindly request that you support your local GP surgery and the services on offer. 


Please refer to our "Flu Season" tab on the right hand side of the main home page. 



Deputy Practice Manager ( posted on Oct 4, 2016 )


I am delighted to inform you that Kelly Larkins, who has worked at the surgery for the past 2 years, has been appointed as Deputy Practice Manager. She will be in the surgery Monday - Thursday, and will be able to deal with any aspects of general practice management when I am not here.


Lynva Adams-Dean

Practice Manager



Medicines Waste Management campaign ( posted on Aug 24, 2016 )


The "Open Up" Medicines Waste Management programme was launched on 15th August, and their aim is to ensure that patients are using all of the medication that is being prescribed for them. If there is any medication that is prescribed for you but which you no longer use, please tell either your GP, your Pharmacist, or a hospital doctor, and they will suggest suitable alternatives. 

Please refer to the "Medicines Management" link on the right hand side of the Home page for more information


CQC Inspection (posted on Aug 18, 2016)


We were visited by the CQC Inspection Team on 27th April 2016, and after a tough day of interviews with the 5 members of the Inspection Team, we have now had our report published. 


Despite all of the hard work put in by each and every member of the team, we were graded as "Requires Improvement". We are disappointed with this, and do not feel that it is an accurate representation of the wonderful service that we offer here at Rosemead. 


In line with CQC requirements, a link to the full report has been published on our website - please see "CQC" link on the left hand menu on the Home page. As well as a link to the report, there is an open letter from the GP Partners and a link to our Action Plan.


We would like to thank all of our patients for your continued support, and we would like to assure you that all of the items identified as "requiring improvement" have been dealt with and implemented. We will be contacting the CQC after the summer holidays to request a re-visit, where we hope to improve our grading to one that we believe is a more accurate reflection of our service provision.


If you have any queries, please do not hesitate to contact Lynva Adams-Dean, our Practice Manager, and she will be happy to discuss this with you.


Dr Hunter - maternity leave ( posted on Apr 19, 2016 )


Dr Hunter is now on maternity leave, and we wish her and her family "good luck" with their newest addition.


Whilst she is on maternity leave, Drs Melanie Hill, Margaret Sprott, Cat Ong, Helen Crawley, Ranette O'Sullivan, Annika Maudgil and Rishi Anand will be covering her surgeries, and you can book in with them in the usual way.


Please note that whilst Dr Hunter is off, we will not be able to offer a coil insertion/ removal service, and you will be referred to the Garden Clinic at Upton Hospital. We apologise in advance for any inconvenience that this causes.



Meningitis B vaccination for older children ( posted on Apr 6, 2016 )


Following some recent high profile cases in the Press, we would like to direct you to the following websites, where you will find detailed information on this illness, signs & symptoms, and who should be vaccinated.

Meningitis Research Foundation http://www.meningitis.org/ Freephone help line 080 8800 3344

The following website has independent information about vaccines and infectious diseases and aims to help people make informed decisions about vaccine issues.




Measles outbreak ( posted on Mar 22, 2016 )

MMR vaccination call following recent measles cases


Public Health England have issued a press release regarding a recent outbreak of measles in England. They are asking people to check that they have received 2 doses of the Measles Mumps and Rubella (MMR) vaccine, and to be aware of the signs and symptoms.

The 20 confirmed cases in London/ East of England are predominantly in unimmunised adolescents and young adults (aged 14-40) and many of these cases have required hospital admission.

Measles is a highly infectious viral illness that can be very unpleasant, and sometimes leads to serious complications. Although generally mild in children, it can be more severe in adults.

Dr Kevin Brown, Deputy Director of the Virus Reference Department at Public Health England said "While measles is now relatively uncommon in England thanks to the MMR vaccine, those who are unvaccinated, or not fully vaccinated, remain susceptible to the disease.

"The cases we have seen recently have been confirmed mainly in adolescents and young adults. It's important to be aware that it's never too late to have the vaccine, so if you've not received two doses of the vaccine in the past - or you're unsure - speak to your GP. There's no harm in receiving an additional dose where there is any uncertainty.

"Also remain alert to measles, which can include cold-like symptoms, sore red eyes, a high temperature or a red-brown blotchy rash. If you experience these symptoms seek medical attention, but be sure to phone ahead before you visit your GP surgery so arrangements can be made to prevent others from being infected.

"You should also see your GP if you've been in close contact with someone who has measles and you've not been fully vaccinated (had 2 doses of the MMR vaccine) or haven't had the infection before - particularly those who are immunosuppressed, pregnant or infants".


Signs & Symptoms

The initial symptoms of measles develop around 10 days after a person is infected. These can include:

  • cold-like symptoms, such as a runny nose, sneezing and a cough;
  • sore, red eyes that may be sensitive to light;
  • a high temperature (fever) which may reach 40C (104F).

A few days later, a red-brown blothcy rash will appear. this usually starts on the head or upper neck, before spreading outwards to the rest of the body.

Symptoms usually resolve in about 7-10 days.

Source: Public Health England, News Story, 11th March 2016



Average pay for our GP's ( posted on Mar 15, 2016 )

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients. The mean earnings of all GPs at Rosemead in the last financial year amounted to £51,525 before tax and National Insurance. This is for one full time GP, three part time GPs and two locum GPs who worked in the practice for more than six months



Home Secretary visits 7 day primary care service at St Mark's Hospital ( posted on Mar 2, 2016 )


The Home Secretary, Theresa May, has recently visited the GP Hub at St Mark's Hospital, where GP and nurse appointments are available 7 days per week, under the Prime Minister's Challenge Fund project.

Please see the attached link to a report that was shown on ITV news with this regard.




Travel Clinic ( posted on Feb 25, 2016 )


We are now running our Travel Clinic on a Tuesday afternoon and Wednesday afternoon. Please print off a Travel Questionnaire from the Documents tab on the right hand side of the Home Page, and complete it prior to your appointment.

Please note that some vaccines will be chargeable at the time of your initial appointment.



New Healthcare Assistant (HCA) ( posted on Jan 12, 2016 )


We are delighted to welcome Sheila to the surgery as our new HCA. Sheila has worked for many years on the District Nursing Team, and we are thrilled that she has joined us.

 Sheila works on Monday and Wednesday mornings, and will see patients for blood tests, INR & warfarin management, injections, ECG's, spirometry, basic wound care and ear syringing. She supports the Nursing Team.

 Please book in with Sheila via Reception in the normal way.



Lift - now fully operational ( posted on Oct 8, 2015 )

The lift is now in place and ready to take patients up to the new consulting rooms on the first floor. When using the lift, please ensure that you hold the button for the duration of the journey - otherwise you will stop!



The following article was previously published on our CQC page


5th July 2016


To all Rosemead Patients


We were recently inspected by the CQC who produced this report. They found some small administrative issues:

  • we had not had a recent Portable Appliance Test (note, not a legal requirement according to the Health & Safety Executive);
  • we had not had regular noted fire alarm tests, testing of fire safety equipment or emergency lighting in the past year;
  • we need to upgrade our boiler. Please note that it is safe, we have the certificates to prove this, and British Gas are continuing to support us.

All of these issues were rectified before the report was published, and at no time were any of the patients, staff or other users of the practice put in an unsafe position.


Because they were under the umbrella of Health & Safety issues, the CQC deemed that all of our services therefore were “requiring improvement”.


You may wish to read the detailed report, which outlines the excellent care that we have always provided, and which we continue to do. We are also attaching our Action Plan so that you can clearly see how we have addressed and responded to the issues raised by the CQC inspection team.


If there is anything that you wish to discuss that is contained within the report, please email your concerns to the Practice Manager Lynva.adams-dean@nhs.net and she will be pleased to respond, either in person or via email.


Thank you for your continued support of our practice.


Dr Cathie Hutchings & Partners










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